Effective 2025

pk7 Privacy Policy

Your personal data matters to us. This Privacy Policy explains what information pk7 collects from players in the Philippines, how we use it, and the steps we take to keep it secure. Please read this page before creating an account or using our platform.

Data Encrypted Secure Login Identity Verified Mobile-First Platform PHP Payments No Data Selling Philippines Players 24/7 Support Data Encrypted Secure Login Identity Verified Mobile-First Platform PHP Payments No Data Selling Philippines Players 24/7 Support

What This Policy Covers

1. Information We Collect

When you register and use pk7, we collect certain personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making a deposit or withdrawal in Philippine pesos. We also collect technical data such as your IP address, device type, browser version, and session activity logs each time you access the platform. This technical data helps us detect unusual login patterns, prevent unauthorised access, and maintain the overall security of your account. For identity verification purposes, we may request a government-issued ID or other supporting documents as required by our compliance obligations. All information you submit is stored on secured servers and is only accessible to authorised personnel who need it to perform their duties. We do not collect any information beyond what is reasonably necessary to provide you with a safe and functional gaming experience on pk7.

2. How We Use Your Data

The personal information we hold is used exclusively to deliver, maintain, and improve the services available on pk7. Your account details allow us to process deposits and withdrawals in PHP, verify your identity, and communicate important updates about your account or our platform. We use session and activity data to personalise your experience, surface relevant game categories, and ensure that our sports betting and fish game features perform correctly on your device. Where required by Philippine law or a lawful regulatory request, we may use your data to fulfil reporting or compliance obligations. We may also use your contact information to send you service-related notifications such as transaction confirmations, security alerts, or policy updates — these communications are not optional as they are essential to account operation. We do not use your data for automated profiling that produces legal or similarly significant effects without your knowledge. Any use of your data beyond the purposes listed here will only occur with your explicit consent or as permitted by applicable law.

3. Sharing and Disclosure

pk7 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purpose we specify. In the event that we are required by a Philippine court order, government authority, or regulatory body to disclose certain information, we will comply with that legal obligation and, where permitted, notify you of the disclosure. If pk7 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, which will be required to honour the commitments set out in this Privacy Policy. We will never disclose your data to unrelated third parties without your prior consent except as described above. Any third-party partners we engage are assessed for their data security practices before we share any player information with them.

4. Data Security and Retention

We apply industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted between your device and pk7 servers is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption at rest. Access to player data within our organisation is restricted on a need-to-know basis, and all staff with data access are subject to confidentiality obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations under Philippine law. If you close your account, we will retain only the minimum data necessary to satisfy our compliance requirements and will securely delete or anonymise the remainder. In the event of a data breach that poses a risk to your rights, we will notify affected players and the relevant authorities in accordance with applicable regulations. We regularly review and update our security practices to address emerging threats and maintain the integrity of our platform.

5. Your Rights as a Player

As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data in your account profile by contacting our support team at [email protected]. If you believe that we are processing your data in a manner that is not consistent with this Privacy Policy or applicable law, you have the right to raise a concern and request a review of how your data is being handled. You may request the deletion of your personal data subject to our legal retention obligations; we will process such requests within a reasonable timeframe and inform you of the outcome. If you wish to withdraw consent for any optional data processing activity, you may do so at any time without affecting the lawfulness of processing that occurred before your withdrawal. We are committed to responding to all data-related requests promptly and transparently, and we will never penalise you for exercising your privacy rights.

6. Updates to This Policy

pk7 may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. We encourage you to review this page periodically so that you remain informed about how we protect your data. Your continued use of pk7 after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any part of this policy, please visit our FAQ page or contact us directly at [email protected]. For matters related to your account terms of use, please refer to our Terms and Conditions. We are always open to feedback and take your privacy concerns seriously.

For responsible gaming information, visit our Responsible Gaming page. For general questions, see our FAQ.

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